SHARE
COPY LINK

AVIATION

Condor claims force court to employ more

A German court is taking on four extra officials to help deal with a flood of law suits against Condor holiday airline which now make up two-thirds of their work.

Condor claims force court to employ more
Photo: DPA

The administrative court in Rüsselsheim, Hesse, is responsible for hearing all legal claims against Condor, and has seen the number of cases rise from 247 in 2009 to 2,482 in 2012.

“The number of cases has gone up by a factor of ten,” Peter Kramer, director of the court, told the Frankfurter Rundschau newspaper. He confirmed that four new jobs had been created to help deal with the flood of work, which continued to grow.

The paper said judge Hans-Peter Borchert who works at the court, often had to deal with new aspects to compensation for delays and cancellations which were not covered by German or European law. He said he welcomed the efforts being made to settle on a concrete compensation law for airline passengers.

Click here for The Local’s job listings

Condor spokesman Johannes Winter said European Union laws on the matter were too inexact.

“The punctuality of the Condor fleet enjoys a high priority and was significantly improved over the past few years,” he told the paper.

Each case was examined individually, he said, and attempts were made to reach a settlement. But should an offer be rejected by the passenger, business reasons dictated the case be taken to court.

The cases were, “overwhelmingly decided in our favour,” he said.

But the Frankfurter Rundschau said this was not necessarily the case and that the court told its reporters that most cases were decided against Condor.

The Local/hc

Member comments

Log in here to leave a comment.
Become a Member to leave a comment.

FRANKFURT

Emergency numbers fail in several German states

Callers to the emergency numbers 110 and 112 weren’t able to reach operators Thursday morning in several German states.

The 112 emergency number on an ambulance.
The 112 emergency number on an ambulance. Photo: picture alliance/dpa | Boris Roessler

The emergency number 110 for police and 112 for fire crews failed around the country early Thursday morning, with callers unable to reach emergency operators for urgent assistance between about 4:30 am and 5:40 am local time.

The Office for Civil Protection and Disaster Aid is looking into these outages, which were reported in states including Lower Saxony, Baden-Württemberg, and  Brandenburg, and in major cities like Berlin, Cologne, Hamburg, and Frankfurt. Cologne was further affected by cuts to electricity, drinking water, and regular telephone services. Lower Saxony also saw disruptions to the internal phone networks of police and hospitals.

Emergency services are not reporting any more disturbances and people should be able to once again reach 110 and 112 around the country as normal.

Investigators are looking into the problem, but haven’t yet established a cause or any consequences that may have happened due to the outage. Provider Deutsche Telekom says they have ruled out the possibility of an attack by hackers.

SHOW COMMENTS