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Munich voted Europe's best airport

The Local · 1 Apr 2010, 17:07

Published: 01 Apr 2010 17:07 GMT+02:00

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The survey comparing 210 airports, conducted by British aviation industry research firm Skytrax, ranked Singapore’s Changi airport as best in the world, followed by Seoul’s Incheon International Airport and Hong Kong International Airport.

In Europe, Munich was followed by Zurich Airport and Amsterdam’s Schiphol Airport.

The poll of 9.8 million travellers taken in 2009 and 2010 covered some 39 aspects of the air travel experience, from check-in to take-off, but did not consider transport between the airport and the city – a criterion on which Munich may have lost points given there is no express train to town.

But Munich won points for its leisure amenities, its international transit and its dining options – coming third in each of these categories. It did not rate in the top three, however, for immigration, baggage delivery, cleanliness, washrooms and shopping.

Zurich, by comparison, took number one spot worldwide both for cleanliness and baggage delivery.

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The Munich Franz Josef Strauss Airport – named after the former Bavarian state premier – is Germany’s second busiest airport after Frankfurt, with 34.73 million passengers passing through it in 2008.

Abu Dhabi International Airport was recognised as “most improved airport,” jumping 47 places from 2009 to take 26th spot.

The Local (news@thelocal.de)

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Your comments about this article

18:03 April 1, 2010 by Henckel
The terminal complex at least looks visitor-friendly from the air. Some complexes like O'Hare Chicago and Heathrow London are daunting from their very size.
18:15 April 1, 2010 by Legal E
Good to hear. I always sing the praises of MUC. Mr. Trautman the old COO done a great job and this is I would say his legacy. For Europe, MUC is clearly my Benchmark. As for Heathrow I have now swapped to B.Ham as I am just so fed up with the security check ins, why can they not take a trip to MUC and do a lessons learned..??
08:26 April 2, 2010 by notelove2
what about Tegel..what about Schönefeld? These two are the easiest and fastest airports in the world. I found Munich difficult to get around, long distances to walk and frightening escalators that you have to put your luggage trolley on.
02:15 April 3, 2010 by Prufrock2010
Whoever responded to this survey has never traveled through the Zurich airport, for my money the cleanest, most user-friendly and best in the world. It has the only real duty-free in Europe, great shops, and is designed with the traveling public in mind. And this is coming from someone who is not a big fan of Switzerland.
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