Editions:  Austria · Denmark · France · Germany · Italy · Norway · Spain · Sweden · Switzerland

Lufthansa computer glitch causes big delays

Share this article

Lufthansa computer glitch causes big delays
Photo: DPA
12:08 CEST+02:00
A computer glitch on Wednesday caused widespread delays on German airline Lufthansa, forcing passengers to check in with handwritten tickets.

Lufthansa spokesman Thomas Jachnow said ground crews also had to check all luggage manually to ensure security standards were met. This meant many flights faced delayed departures and some European flights had been cancelled altogether.

But Lufthansa's online check-in has not been affected by the massive malfunction, which occurred during a routine update to the airline's central computer overnight.

Although the computer has since been rebooted, Lufthansa is expecting delays throughout the day. The situation is likely to return to normal only by Thursday, which is why the airline is recommending passengers use its online check-in if at all possible.

The company suffered a similar check-in system blackout in 2004. As Germany's largest airline, Lufthansa operates more than 1,000 flights a day.

Get notified about breaking news on The Local

Share this article

The Local is not responsible for content posted by users.
Become a Member or sign-in to leave a comment.

From our sponsors

‘No other place in Europe has such as high density of talent'

London has always had a certain allure that pulls in entrepreneurs from near and far. As one of the world's most connected cities, a top financial centre and a multicultural melting pot, countless professionals from Europe and beyond are drawn to London like moths to a flame.