• Germany's news in English
 
Turkey tourists lose call to prayer refund bid
Photo: DPA

Turkey tourists lose call to prayer refund bid

Published: 24 Apr 2014 10:52 GMT+02:00

Last summer the man and woman spent €2,258 on an all-inclusive package holiday in the Turkish town of Doganbey on the Aegean coast, which they booked through a travel agent in Hannover.

But their idyllic getaway was ruined, they claimed, when they awoke to the sound of a Muezzin summoning Muslim worshippers to prayers from a loudspeaker mounted on the nearby mosque at 6am.

To their lasting outrage, the Adhan, or Islamic call to prayer, was repeated five times a day for the duration of their holiday - ruining the relaxation they had hoped to find in the Angora Beach Resort Hotel.

This, together with a missing armrest on the flight out and bumpy landing on the return journey, was enough for the holidaymakers to demand just over half their money - €1,161 - back from the travel agent.

The complaint was eventually dismissed by Hannover district court on April 11th, which found that the couple's discomfort was in no way the fault of the travel agent.

"The call to prayer is customary in Turkey and is comparable with church bells in a Christian country," the court said in the ruling published on Tuesday. "This does not constitute a deficiency of service."

Furthermore, by choosing to stay in a hotel clearly described by the travel agent as being in the centre of the town, the couple should have expected to be exposed to these sounds.

Any discomfort the couple experienced on the flights was also not the travel agent's fault, said the court, and was more of an "unpleasantness" than a deficiency deserving compensation.

"Since any landing is dependent on the weather conditions, over which the air carrier has no influence, flight passengers have to expect to deal with isolated cases of rough touch downs," the court said.    

This is not the first time picky German tourists with absurd complaints have been put in their place by the courts.

Hannover district court has in the past had to dismiss a case brought by a holidaymaker from Wiesbaden who wanted a refund because the waves were too high on his trip to the Seychelles.

The man complained in August 2009 he was unable to snorkel and swim on his luxury holiday which cost €27,000 because of the high waves. The choppy sea was caused by bad weather.  

Another German tourist pushed for a refund at Aschaffenburg district court in December 1996 because there were too many noisy locals on the beach on the tropical island of Mauritius - with just as little success.

The court was obliged to point out that the brochure had only promised that the hotel was a stone's throw away from the beach, not that the beach would be empty of locals. 

SEE ALSO: Camels get the hump and run away from the circus

For more stories about Germany, join us on Facebook and Twitter

The Local (news@thelocal.de)

Your comments about this article

Today's headlines
Wolf spotted in North Rhine-Westphalia
File photo: DPA

Wolf spotted in North Rhine-Westphalia

Camera traps have spotted a wolf for the second time in a month in North Rhine-Westphalia, the state environment ministry reported on Friday. READ  

German ranchers murdered in Paraguay
Paraguayan police on patrol in an area known to contain EPP rebels. File photo: DPA

German ranchers murdered in Paraguay

The Foreign Ministry in Berlin confirmed that two Germans living in Paraguay were kidnapped and killed earlier this week. READ  

AfD braces for busy conference weekend
"Vote AfD!" reads the flyover message. Photo: DPA

AfD braces for busy conference weekend

As leaders of the Germany's anti-Euro upstart party Alternative for Germany (AfD) prepare for its party conference this weekend, the potential for chaos is rising. READ  

Sudden dose of winter causes traffic chaos
Snow in Oberharz. Photo: DPA

Sudden dose of winter causes traffic chaos

UPDATE: Two people were rescued from avalanches as a blast of winter has taken Germany by surprise, while snow and ice accounted for several traffic accidents across the country on Friday. READ  

BND collects 220 million phone records a day
Photo: DPA

BND collects 220 million phone records a day

Germany's foreign intelligence agency, the Bundesnachrichtendienst (BND) collects 220 million pieces of information about foreign phone calls and SMS every day, Zeit Online reported on Friday. READ  

U-turn on minimum wage for foreign drivers
Photo: DPA

U-turn on minimum wage for foreign drivers

Germany temporarily hit the brakes Friday on applying its new minimum wage to foreign truck drivers transiting the country in a move welcomed by Poland, which vigorously opposed the system. READ  

Crises make Germany EU foreign policy leader
Foreign Minister Frank-Walter Steinmeier. Photo: DPA

Crises make Germany EU foreign policy leader

Foreign policy think-tank the European Council on Foreign Relations (ECFR) gave Germany top marks in its annual check-up of EU member states released on Thursday. READ  

Prost! Beer sales hop up for first gain in 8 years
Photo: DPA

Prost! Beer sales hop up for first gain in 8 years

New figures released Friday by federal statistics office Destatis are numbers breweries can drink to, as German beer consumption saw its first year-on-year rise since 2006. READ  

Germany has thousands of uni spots open
Photo: DPA

Germany has thousands of uni spots open

New research published by Spiegel on Friday shows that there are thousands of university placesa unoccupied across the country, while certain hot spots cope with too much demand. READ  

Borussia coach admits to 'downward spiral'
Borussia Dortmund coach Jürgen Klopp at a press conference. Photo: DPA

Borussia coach admits to 'downward spiral'

Borussia Dortmund coach Jürgen Klopp admits feeling the pressure as his side resume their fight to stay in Germany's top flight on Saturday at fellow Champions League side Bayer Leverkusen. READ  

RECEIVE OUR NEWSLETTER AND ALERTS
Business & Money
FATCA: 'The age of financial privacy is over'
Gallery
The best regional foods TTIP opponents want to protect
Photo: DPA
Features
The rise and spread of Pegida
Photo: Shutterstock
Culture
This cosplayer did not think his plan through
National
Europe in statistics - from Spain to Sweden
Photo: DPA
Politics
The Local's report from Pegida's largest ever demonstration.
Sponsored Article
Top-notch tech boosts bilingual schools
National
Six stories that will rock Germany this year
Photo: DPA
National
Terror alert at a new high. Should you be worried?
Dresden skyline and river by night. Photo: DPA
Politics
What does Dresden have against Muslims?
Photo: DPA
National
What were your favourite news stories of 2014?
Gallery
Top 12 German idioms
National
Why has The Local got a new logo?
Photo: DPA
National
This German was abducted and tortured by the CIA
Culture
10 top tips for partying in Germany
Photo: DPA
Technology
What does the Chancellor see as the future of the internet?
Photo: DPA
Berlin
The Local's series on 25 years since the fall of the Berlin Wall
Photo: DPA
Business & Money
JobTalk: All you need to know about working in Germany
National
Share news tips with The Local Germany
Latest news from The Local in Austria

More news from Austria at thelocal.at

Latest news from The Local in Switzerland

More news from Switzerland at thelocal.ch

Latest news from The Local in Denmark

More news from Denmark at thelocal.dk

Latest news from The Local in Spain

More news from Spain at thelocal.es

Latest news from The Local in France

More news from France at thelocal.fr

Latest news from The Local in Italy

More news from Italy at thelocal.it

Latest news from The Local in Norway

More news from Norway at thelocal.no

Latest news from The Local in Sweden

More news from Sweden at thelocal.se

3,462
jobs available
Toytown Germany
Germany's English-speaking crowd