• Germany's news in English
 
Turkey tourists lose call to prayer refund bid
Photo: DPA

Turkey tourists lose call to prayer refund bid

The Local · 24 Apr 2014, 10:52

Published: 24 Apr 2014 10:52 GMT+02:00

Last summer the man and woman spent €2,258 on an all-inclusive package holiday in the Turkish town of Doganbey on the Aegean coast, which they booked through a travel agent in Hannover.

But their idyllic getaway was ruined, they claimed, when they awoke to the sound of a Muezzin summoning Muslim worshippers to prayers from a loudspeaker mounted on the nearby mosque at 6am.

To their lasting outrage, the Adhan, or Islamic call to prayer, was repeated five times a day for the duration of their holiday - ruining the relaxation they had hoped to find in the Angora Beach Resort Hotel.

This, together with a missing armrest on the flight out and bumpy landing on the return journey, was enough for the holidaymakers to demand just over half their money - €1,161 - back from the travel agent.

The complaint was eventually dismissed by Hannover district court on April 11th, which found that the couple's discomfort was in no way the fault of the travel agent.

"The call to prayer is customary in Turkey and is comparable with church bells in a Christian country," the court said in the ruling published on Tuesday. "This does not constitute a deficiency of service."

Furthermore, by choosing to stay in a hotel clearly described by the travel agent as being in the centre of the town, the couple should have expected to be exposed to these sounds.

Any discomfort the couple experienced on the flights was also not the travel agent's fault, said the court, and was more of an "unpleasantness" than a deficiency deserving compensation.

"Since any landing is dependent on the weather conditions, over which the air carrier has no influence, flight passengers have to expect to deal with isolated cases of rough touch downs," the court said.    

This is not the first time picky German tourists with absurd complaints have been put in their place by the courts.

Hannover district court has in the past had to dismiss a case brought by a holidaymaker from Wiesbaden who wanted a refund because the waves were too high on his trip to the Seychelles.

The man complained in August 2009 he was unable to snorkel and swim on his luxury holiday which cost €27,000 because of the high waves. The choppy sea was caused by bad weather.  

Another German tourist pushed for a refund at Aschaffenburg district court in December 1996 because there were too many noisy locals on the beach on the tropical island of Mauritius - with just as little success.

The court was obliged to point out that the brochure had only promised that the hotel was a stone's throw away from the beach, not that the beach would be empty of locals. 

SEE ALSO: Camels get the hump and run away from the circus

For more news from Germany, join us on Facebook and Twitter.

The Local (news@thelocal.de)

Your comments about this article

Today's headlines
Germany's first mosque excavated near Berlin
Excavation of the mosque site outside Berlin. Photo: Freie Universität

Germany's first mosque excavated near Berlin

35 minutes ago

Archaeologists have excavated the remains of Germany's oldest mosque on the outskirts of Berlin, a team from the capital city's Free University (FU) announced on Monday.

Kiel scientists: MH370 search in wrong place
The Malaysia Airlines plane which disappeared on March 8th 2014. Photo: Laurent ERRERA / Wikimedia Commons.

Kiel scientists: MH370 search in wrong place

57 minutes ago

German scientists have challenged conventional wisdom on the crash site of the MH370, the Malaysia Airlines plane missing since March 2014, suggesting the search is being conducted in the wrong place.

Five reasons to love Germany in autumn
What's not to love about the start of Lebkuchen season? Photo: DPA

Five reasons to love Germany in autumn

1 hour ago

September 1st may be the first day of autumn, but it's not all sad news for those living in Germany. Here are five reasons why we should welcome autumn with open arms.

Opinion
Studying in Germany left me down in the dumps
Students in a lecture theatre at Cologne University. Photo: DPA

Studying in Germany left me down in the dumps

2 hours ago

Finnish student Juuso Nisula moved to Cologne to study business administration, but found a catalogue of failings instead in the model of German educational efficiency he was expecting. He explains just what went wrong - and how to fix it - in an opinion piece republished by The Local.

Teen fined for sharing 13-year-old ex's sexts
Photo:DPA

Teen fined for sharing 13-year-old ex's sexts

3 hours ago

A court in Berlin has ordered a teenager to pay €500 in damages to his 13-year-old ex-girlfriend after sharing intimate pictures of her over WhatsApp, the girl's lawyer has revealed.

Migrant crisis
Munich police swamped with refugee donations
A woman working for Refugee Aid Munich (Flüchtlingshilfe München) hands a soft toy to a refugee child. Photo: DPA

Munich police swamped with refugee donations

10 hours ago

UPDATE: As over 1,000 refugees arrived in Munich from Hungary by train on Tuesday, police in the Bavarian capital said they were "overwhelmed" by the amount of food, water and other supplies donated by local people to those in need.

Löw backs Schweini after shaky United start
Bastian Schweinsteiger. Photo: DPA

Löw backs Schweini after shaky United start

4 hours ago

Germany coach Joachim Löw is backing Bastian Schweinsteiger to brush off his shaky start at Manchester United when he captains his country in Friday's key Euro 2016 qualifier against Poland.

Unemployment level stays at record low
Photo: DPA

Unemployment level stays at record low

5 hours ago

German unemployment remained at historically low levels in August as the recovery in Europe's biggest economy continued on track, data showed on Tuesday.

Bavarian minister uses n-word on live TV
Singer Roberto Blanco (left) and Bavarian interior minister Joachim Herrmann (right). Photo: DPA:

Bavarian minister uses n-word on live TV

7 hours ago

Bavarian interior minister Joachim Herrmann (CDU) has become the target of widespread outrage after calling singer Roberto Blanco a "wonderful negro" on live television - and failing to apologize when challenged on Tuesday morning.

Orang-utan shot after shocking zoo breakout
File photo: DPA

Orang-utan shot after shocking zoo breakout

9 hours ago

Zoo workers in Duisburg shot an orang-utan late on Monday evening after two of the apes escaped from their cage in the westerly city.

RECEIVE OUR NEWSLETTER AND ALERTS

Features
'Berlin is kind of like the best American city'
Features
How Brits in Germany are facing Brexit fears
Sport
German named 'arse bombing' world champ
Travel
Retiree finds parked car after three-week search
National
Ten ways Germany puts Britain to shame
Business & Money
German gadget clamps down on Nutella thieves
Society
Is Germany now a nation of couch potatoes?
National
Half of Germans 'have had sex in their car'
Society
Deadly stew spooks home vegetable gardeners
Politics
The man who brought two Germanies together
Features
Where to get your culture fix in Cologne
Education
Fairytale world of Brothers Grimm brought to life
Rhineland
Thieves leave 1,000 open beers untasted
National
Way to some Germans' hearts is through their wallets
National
Germany's biggest challenge: European refugee crisis
Travel
Where to get your adrenaline pumping in Germany
Technology
Could thieves hack into luxury cars?
What to watch out for when snapping your lunch
National
German lefties through history
National
The fight over prostitution heats up
National
Merkel: migrants, not Greece, are the real challenge
Features
How I explained the Queen to the Germans
Education
Why Germany does 'back-to-school' traditions better
National
Germans are ‘not how foreigners think’
National
A mum and daughter reunite 70 years after WWII
Sport
Bra stops bullet in hunting mishap miracle
National
Cows trample German woman to death in Graubünden Alps
Business & Money
Start-up helps new Berliners short cut bureaucracy
National
The 1,000s of Germans massacred after the Second World War
Sport
Germany star scores own goal with PR gaffe
Features
'Women-only' parking: sensible or sexist?
Politics
Satire and reality blur in parody party's strife
National
13-year-old boy detained for trying to join Isis
Culture
Berlin restaurant serves up Greek Crisis Menu
Rhineland
Doctor on trial after woman wakes in morgue
Society
Six odd things Germans do in the summer
Society
Police bust kinky Bavarian couple over painful love-making
Politics
Merkel brings Palestinian girl to tears
Hamburg
Amateur archaeologist finds Nazi gold hoard
National
Could Merkel learn a lesson in love from this doppelganger?
Travel
Why you should stay in Germany for the summer holidays
Sport
German press tell Schweinsteiger 'good riddance'
National
Hamburg gets a bouncing 100kg baby girl
Latest news from The Local in Austria

More news from Austria at thelocal.at

Latest news from The Local in Switzerland

More news from Switzerland at thelocal.ch

Latest news from The Local in Denmark

More news from Denmark at thelocal.dk

Latest news from The Local in Spain

More news from Spain at thelocal.es

Latest news from The Local in France

More news from France at thelocal.fr

Latest news from The Local in Italy

More news from Italy at thelocal.it

Latest news from The Local in Norway

More news from Norway at thelocal.no

Latest news from The Local in Sweden

More news from Sweden at thelocal.se

6,984
jobs available
Toytown Germany
Germany's English-speaking crowd