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TRAVEL NEWS

Will Germany manage to tackle its airport chaos this summer?

Emergency plans to fill staffing gaps at airports are underway - but Germany's largest airline says disruptions could continue. Here's what you need to know.

Düsseldorf airport chaos
Crowds at Düsseldorf airport on the first weekend of the summer break. Photo: picture alliance/dpa | David Young

What’s going on?

There have been warnings about impending flight chaos over the summer holidays for several weeks now following nightmarish scenes at airports over the Whitsun weekend. 

On Friday, when schools in the populous state of North-Rhine Westphalia broke up for the summer, those fears appeared to be have been realised. 

As The Local reported on Monday, airports in the region have struggled to cope with the sudden surge in passenger numbers. Holidaymakers were forced to wait for hours just to clear security at Düsseldorf and Cologne airports and there were reports of mix-ups at the baggage reclaim stations.

Hundreds of passengers were also sent home from Düsseldorf airport on Saturday evening without their bags and asked to return the next day to collect them. 

To make matters worse, airlines are also struggling to run their services on schedule and flight cancellations are becoming the new normal. 

READ ALSO: ‘Arrive three hours early’: Your tips for flying in Germany this summer

According to regional newspaper, the Rheinische Post, around 70 flights were cancelled at Düsseldorf at short notice over the weekend. 

The news follows confirmation from Lufthansa that at least 3,200 flights have been taken off the schedule this summer. Germany’s largest airline had initially announced that it would be scrubbing a 1,000 flights in the month of July, but later went on to add that 2,200 further services would be cancelled during the busy summer months.

Lufthansa’s subsidiaries Eurowings and Swiss have also cancelled flights in the run up to the vacation period, while EasyJet has also confirmed that a “small number” of flights will be taken off its schedule. 

How is the government planning to tackle this?

According to reports in Bild am Sonntag, the German government wants to step in and alleviate some of the staffing pressure by allowing German companies to recruit thousands of short-term workers from abroad. 

Transport Minister Volker Wissing (FDP) said he was working alongside Labour Minister Hubertus Heil and Interior Minister Nancy Faeser (both SPD) to “relieve the staff shortages at German airports and present a temporary solution”.

“The Federal Government is planning to allow urgently needed personnel from abroad to enter Germany for temporary work,” Heil confirmed on Sunday.

Ralph Beisel, CEO of the German Airports Association (ADV), told DPA the staff would be recruited from Turkey, the Balkan states and other countries for a period of up to three months. 

Passengers at Düsseldorf airport

Passengers with wheeled suitcases at Düsseldorf airport over the weekend. Photo: picture alliance/dpa | Thomas Banneyer

But the opposition CDU/CSU parties have criticised the plans and argued that the problem should be solved with German workers instead.

“The airport chaos could be permanently solved with domestic skilled workers,” CDU transport policy spokesman, Thomas Bareiß (CDU), told the Rheinische Post. 

Estimates from the German Economics Institute suggest that there is currently a shortage of about 7,200 skilled workers at German airports. Airport and airline bosses fired thousands of employees in an effort to cut costs during the Covid pandemic and others sought new work during the crisis.

With highly infectious Omicron subvariants tearing through the country, the industry is also having to reckon with regular staff illness and the self-isolation regulations. This is compounding the severe staffing issues.

READ ALSO: Germany to ‘recruit workers from abroad’ to ease airport chaos

Could the situation improve in summer?

If the government lays the groundwork for an easy recruitment and relocation process, around 2,000 airport workers could enter Germany as early as July. But this may still not be enough to completely make up for the shortfalls.

So far, just one of Germany’s 16 states has commenced its school holidays. The remaining 15 are due to go on holiday in July and August. 

In more disheartening news for passengers, the CEO of Lufthansa has warned that the current staffing issues won’t be resolved until at least winter this year – or possibly 2023. 

In an open letter to customers, CEO Carsten Spohr said the sudden increase in air traffic from nearly zero at the height of the Covid travel restrictions to around 90 percent meant the industry could not deliver its usual “reliability, robustness and punctuality”.

Düsseldorf airport chaos

Long queues at Düsseldorf airport over the weekend. Photo: picture alliance/dpa | David Young

“We can only apologise to you for this and we also want to be completely honest,” Spohr wrote. In the coming weeks, with passenger numbers continuing to rise, whether for holidays or business trips, the situation will hardly improve in the short term.”

The CEO said that the group, which announced it was laying off 30,000 staff during the pandemic, was in the process of rapidly recruiting thousands of new workers. “However, the stabilising effect from this will only be felt in the coming winter,” he added.

In an interview on Welt TV, Transport Minister Wissing expressed dismay at the fact that the industry had not started dealing with its staffing issues sooner.

“Securing skilled staff is not an issue that is new, everyone knows that this is one of the most important tasks,” the FDP politician said. 

In another letter addressed to employees, Spohr admitted that the management had made mistakes over the previous two years.

“Under the pressure of the more than €10 billion in pandemic-related losses, did we overdo it with savings in one place or another? Sure we did,” he said. “Quite frankly, for our management team and for me personally, this was the first pandemic we had to deal with.”

READ ALSO:

What else can be done? 

As well as the efforts of government and private companies, Germany’s United Services Union (Verdi) is also stepping in to support the struggling industry.

On Tuesday, the union called on Lufthansa subsidiary Eurowings to attend a short-notice crisis summit in order to find joint solutions for employees and passengers over summer.

Verdi pointed to the recent layoffs carried out by airlines in the Lufthansa Group, including Eurowings, and said that the situation was placing “enormous physical and psychological strain” on employees.

Police officers at Düsseldorf airport

Police officers keep an eye on passengers at Düsseldorf airport. Photo: picture alliance/dpa | David Young

“High levels of sick leave and employee resignations are the result,” they wrote. “This subsequently results in flight cancellations with angry passengers and chaos at the airports.” 

Marvin Reschinsky, Verdi’s negotiator at Eurowings, said he was confident of finding a solution with the airline that could help ease the situation. 

“We are optimistic that with mutual determination we can succeed in finding solutions to the current situation that are in the interests of both employees and passengers,” Reschinsky said. “This is necessary to safeguard holiday traffic again.”

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TRAIN TRAVEL

Yes, train travel across Europe is far better than flying – even with kids

Hoping to do his bit for the planet, perhaps save some money and avoid spending any time in airports, The Local's Ben McPartland decided to travel 2,000km with his family across Europe by train - not plane. Here's how he got on on and would he recommend it?

Yes, train travel across Europe is far better than flying - even with kids

Summer 2022 has seen the return of people travelling across Europe en masse whether for holidays or to see family, or both.

But it’s also seen chaos in airports, airline strikes and more questions than ever about whether we should be flying at all as Europe bakes under consecutive heatwaves caused by the climate crisis.

But are there really viable alternatives to travelling 2,000 km across Europe in a short space of time – with young kids?

The predicament

We needed to get from Paris to Portugal, or to be more precise the western edge of the Algarve in southern Portugal, for a week-long family holiday.

We didn’t have that much time to spend travelling there and back so the dilemma was how could we get there, fairly quickly?

“We” in this case being a family of four including two children aged 5 and 7, one fairly easygoing mum and a dad (me) who increasingly comes out in a rash when he goes near an airport.

Normally we’d have flown – as we did when we went to the same region of Portugal in October – but the stories of airport chaos, delays, cancellations, strikes and never-ending queues around Europe at the start of the summer made the prospect of taking the plane far less appealing.

Then throw in the climate crisis and the growing feeling that we, as a family, need to make an effort for the cause.

So the thought of flying, during what forecasters say was one of the hottest Julys on record in Europe and as rivers dried up and wildfires burn, just didn’t feel like an acceptable option – to me anyway – when there are alternatives.

There was the option of driving from France to Portugal, as many French and Portuguese nationals living in France do every summer. But driving nearly 2,000 km there and back for just a week’s holiday with two kids strapped in the back for hours on end would have been asking for trouble – either a breakdown or lots of meltdowns.

So that left taking the train. But would it be viable?  Would something go wrong as my colleague Richard Orange had warned on his own rail trip across Europe with kids this summer?

READ ALSO: What I learned taking the train through Europe with two kids

Planning the route

With the help of some really knowledgeable European rail experts like Jon Worth and information from the excellent The Man in Seat Sixty-One website we looked at the various rail routes through France and Spain to southern Portugal.

One problem was the line from southern Spain to the Algarve no longer runs which meant the best we could do was get to Seville and then hire a car.

At one point the best option looked like a night train (fairly cheap with a whole cabin reserved for the family) down to the Pyrenees (Latour-de-Carol) and then a local train to Barcelona before onwards travel to Portugal.

But in the end we settled on the direct train from Paris to Barcelona, spend the night in the Catalan city before taking the train the next day to Seville and picking up the car.

READ ALSO 6 European cities less than 7 hours from Paris by train

It would be mean Paris to Portugal in two days – or to be precise 7 hours to Barcelona, one night in a hotel, before a five-and-half-hour train journey to Seville and a three-hour car journey. It was the quickest way without flying, as far as we could see.

We were about to book the tickets when friend who was travelling by rail through Europe mentioned the Interrail option.

I did Interrailing as an 18-year- old and it was a great way to spend a month travelling around Europe (and Morocco) but had never thought it could be an option for a quickish trip to Portugal and back.

But Interrail has changed a bit since 1996 and indeed since 1972 when it was first launched for under 21s.

Now it offers passes that can be used for 4, 5 or 7 days a month – perfect for travel to a few destinations in a short space of time.

And, this was the clincher – Interrail passes for under 11s are free if they are with an adult.

Well almost free, because in certain countries like France and Spain you still need to pay for seat reservations for anyone travelling.

But the cost of the passes for two adults, plus seat reservations were cheaper than just booking direct trains and much cheaper than flying (more on costs below).

The high-speed train from Barcelona to Seville. Photo: The Local

The Upsides

Let’s start with not having to wake up at 4am and arrive at the train station three hours before the train leaves just to check in a bag and then spend the next three hours queuing in various lines – bags, passport, security, boarding etc..

We arrived at Gare de Lyon around 30 minutes before the train left and boarded without queuing and the train departed on time.

Compare this with having to get a taxi or the RER train to Charles de Gaulle airport and then still find yourself in Paris three hours later as you queue to board. (I know this is not always the case but this summer the advice was to arrive three hours before your flight to check in bags.)

Plus there was no luggage limits on the train and no having to empty your bags at security because you left an old roll-on deodorant at the bottom of your bag.

Although rail stations in Spain do have airport style x-ray machines to check all luggage, they were very rapid and didn’t result in any long queues.

Add to this comfortable seats with leg room, a bar you can walk to and spend hours watching the beautiful French and Spanish landscape whizz by.

You arrive in the centre of town – in our case Barcelona – so there’s no need to get public transport or taxis to and from out of town airports. 

Spending a night in Barcelona was a great way to break the journey – albeit a bit expensive (see below).

And it all ran pretty much on time. Over five train journeys in four days we had 15 minutes of delay. Spain’s high-speed trains were fantastic.

To sum it up: when flying your holiday only really begins when you arrive at your final destination because these days the day spent travelling is one big headache, but with the train the holiday begins as soon as you leave the station.

It’s just far, far more relaxing.

heading back to Barcelona Sants station after a night in the Catalan capital. Photo: The Local.

The Downsides

But what about the kids, you say?

Yep this can be an issue. Travelling for 7 hours on a train is not easy with two young kids but if you come prepared and can think of 75 different ways to occupy them from drawing and playing cards to I-spy and “count my freckles slowly” then it’s possible the journey will be tantrum free. (Playing hide and seek on a train with 12 carriages isn’t advisable.)

And kids adapt, so the following day’s five and half hour journey from Barcelona to Seville was a breeze because they settled into the pace of life and by that point had worked out the code to get into my mobile phone.

One complaint was how long the TGV train took to get along the southern French coast. Does it really need to stop at Nimes, Montpellier, Beziers, Agde, Sete and Perpignan? Can’t local trains serve these stations and the TGV just head straight to Spain?

Another little gripe was the train food. Whilst buffet cars on SNCF and Renfe trains are great for a coffee or a beer they don’t really offer a selection of healthy meals, so you need to come prepared. We weren’t and spent a lot of money on crap food and drink during the trips.

But if you know this in advance you can bring whatever you like onto the train, with no nonsense about 100ml limits on liquid.

Cost comparison

Working out cost comparisons are hard and anyone looking to do a similar trip will need a calculator at hand. 

It’s hard to do a direct comparison between flying and taking the train because so much depends on what the prices are when you book, the route you want to take and how quickly you want to travel and whether to go first class or standard.

But for us at the time of booking (roughly two months in advance) flights from Paris to Faro were about €1,500 for four people, train tickets booked directly with SNCF and Renfe (not interrail) for four people were around €1,200 (this probably could have been much cheaper further in advance), whilst the Interrail option – 4 day passes plus seat reservations was around €810.

So on the face of it travelling by train, especially using Interrail passes, was cheaper – but then add on the cost of two nights in hotels in central Barcelona and there was no real financial benefit of going by train.

But then it was never all about money – what price on not having to spend three hours at Charles de Gaulle airport?

How easy is it to Interrail?

Interrail proved a great option for us, even though it was only a relatively short trip. It’s more suited to those looking to do multiple journeys through various countries, perhaps at a slower pace. But the kids being free was crucial for us, so other families should definitely explore the option.

The one downside to Interrailing through France and Spain is the requirement to book seat reservations for the high-speed trains.

Whilst this sounds fairly straightforward we couldn’t do it through the Interrail app or website so had to be done with Renfe directly. For most countries you can reserve seats through the Interrail app (more on this below).

With SNCF it required a lengthy phone call because we reserved the seats to make sure there were some available before getting the Interrail passes.

For Paris to Barcelona the reservations cost €34 for standard class seats or €48 for first class.

With Renfe it was more complicated although much cheaper (Around €10 to €12 a seat). We were told on the phone that to reserve seats with Interrail you have to do it either at a Spanish train station or by phone but only if you can pick up and pay for the reservations at a Spanish train station within a certain amount of time.

Neither of these were possible when booking from Paris back in May/June. But the helpful website Man at Seat 61 recommended going via the man behind the AndyBTravels website, who charges a small fee. A few emails were exchanged and our reservations for Barcelona to Seville arrived in the post a few days later. 

Renfe and SNCF could make it easier for Interrail passengers.

The Interrail mobile pass on the the Rail Planner app was very easy to use. It was just a case of adding the days when we were travelling and then adding the specific journeys.

This brought up a QR code for each trip but the ticket controllers were always more concerned about the seat reservations we had on paper.

But all went to plan.

 

Conclusion

Those days spent sitting drinking coffee, orange and beer (in separate cups) starring out of train windows at fields, hills, mountains, villages, beach and train platforms were part of the holiday.

I’d say that if you have a day or two to spare then travelling across Europe by train instead of plane is well worth it – yes, even with two young kids.

They might even thank you for it one day if we all help avert a climate disaster. 

Advice

It’s hard to give advice because each person has different requirements that need to be taken into account – whether number of passengers, time needed for travelling, destinations, cost etc.

But plan ahead and do the research to see what’s possible.

One bit of advice if you need to travel quickly is try keep connections to a minimum or give yourself plenty of time to make them.

My colleague Richard Orange had problems on his trip from Sweden to the UK via Denmark, Germany and Belgium because of delays and missed connections.

Useful links and extra info

You can explore Interrail pass options and prices by visiting the Interrail site here. The site offers plenty of info to help you plan your trip and reserve seats on trains if necessary.

The fantastic Man in Seat 61 guide to train travel across Europe is a must-read for anyone planning a trip. It has pages and pages of useful up to date info and can be viewed here.

It also has loads of information on how to use an Interrail pass and calculations to see whether it’s the best option – if you need help with the maths. The page can be viewed here.

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