Avoid hidden fees when sending money overseas

Sending money overseas - it’s as simple as logging into your bank app, and hitting send, right?

Published: Fri 10 Jun 2016 16:05 CEST
Avoid hidden fees when sending money overseas
Photo: TransferWise

Wrong.

While this is one option, it’s not likely to be the cheapest - and there are a range of other services that you should consider before sending your hard-earned cash across borders. Unlike domestic payments, there are a multitude of fees and exchange rate spreads to think about.

Read on for a guide to the best options for international transfers.

How much does it cost to send money abroad?

This depends entirely on what service you choose to use to send money overseas. But there are a few key costs to watch out for.

  • Fees: Most providers will charge some kind of upfront fee. This may be a percentage of your transfer amount, or a fixed rate fee. This is the easy part - the charge to watch out for is…
     
  • Hidden fees and the exchange rate spread: This is often charged on top of your standard fee. Many providers will use their own exchange rate that doesn’t match the mid-market rate (the one you see on Google or XE), allowing them to take an extra cut on top of the declared fee. Watch out for providers who say they let you send money abroad ‘free’. They’ll often be taking a cut on the exchange rate.

What are my options?

There are three main options when sending money abroad - each have their advantages and disadvantages.

Your bank

Using your bank may seem like the best option, but be wary of hidden fees. While your bank may claim to offer free or commission free international payments, they will often use their own exchange rate that differs from the one you’ll see on XE or Google. This means they can skim an extra fee from your transfer - some charge as much as 5 percent in hidden fees.

Using your bank may be convenient, but it’s worth comparing their rates to other providers too - you might find you can save some money.

High street providers and brokers

You’ve probably seen them on your local high street. The likes of Western Union and Moneygram have a presence in many cities worldwide. While they also offer convenience - and cash pickup globally - they’re also guilty of overcharging for their transfers.

On top of the fees they charge up front, take a look at the exchange rates they offer. Often both the buy and sell rates on their LED boards will be significantly wide of the Google or XE quoted mid-market rate.

Online providers

Over the past few years a number of ‘FinTech’ (or financial technology) providers have emerged offering a much better solution for sending money overseas. 

TransferWise is one such service. Built around transparency, TransferWise charge a small one-off fee for their transfers (as low as 0.5 percent on many routes) - and always use the mid-market rate for their transfers. That’s the same rate quoted on XE or Google. 

TransferWise can send direct to bank accounts in many countries worldwide - and while it doesn’t offer cash pickup like some high street providers, it’s up to eight times cheaper than using your bank or a high street broker.

How safe is it to send money abroad?

It’s generally safe to use online providers for international money transfers - but there are a few things to consider. Financial services are heavily regulated globally.

In the UK, for instance, providers are regulated by the FCA (Financial Conduct Authority). Online services also have to comply with the same KYC (Know Your Customer) regulations as the banks that were bought in in 2007 to tackle money laundering.

Something to consider with any provider is whether they are authorised or registered by the FCA. There are different risks associated with both.

  • Authorised: If a company is authorised by the FCA (meaning it’s trading over £2.4 million a month) then at the end of each day the firm must separate its customers money from its own. This means if it goes bust, the customer's money is still safe.
     
  • Registered: Many smaller firms are only registered with the FCA, this means that they don’t have to fence off money as above - and if they get into financial difficulty your money may be lost.

To find out whether a firm’s authorised or registered, you can search the FCA register here.

How do I choose the best provider for international money transfers?

While the best deal likely depends on where you’re located and who you bank with, it’s worth carefully weighing up your options to make sure you don’t get ripped off when you send money abroad.

Here are a few simple steps to take:

1. Get a quote from your bank. While it’s unlikely to be the cheapest option, it gives you a starting point. Ask them for any fees they charge - and for the exchange rate and exchange rate spread they charge (they may not declare the latter). Compare the rate they’re offering to the one on Google or XE to get an idea of any fees hidden in the exchange rate.

2. Compare this quote to online providers like TransferWise for the best price. It’s also worth considering how quickly you need your money to arrive at its destination - many online providers provide a delivery estimate tool to give you an idea.

3. If you decide to go with an online provider, do your research. Check their reviews on TrustPilot, look at their status with the FCA and compare their rates to the Google and XE rate to make sure you’re getting the best deal.

Ultimately, the choice is yours, but it’s always worth comparing different providers – and TransferWise has a reputation as one of the cheapest and most reliable.

This article was sponsored by TransferWise.

 

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