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Germans' fuss for bubbly 'forces plane to land'

The Local · 16 Jan 2012, 16:20

Published: 16 Jan 2012 16:20 GMT+01:00

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A report from Associated Press said Peter and Gabriele Strohmaier from Düsseldorf were in first class on a flight from Atlanta to Costa Rica when they began to make their demands.

The plane made an emergency landing in Tampa and the couple were told to get off, the Associated Press reported.

But Peter Strohmaier said all he did was demand decent customer service.

He told the AP he “did nothing except to say I would like to have the meal and so on … all normal things.”

His wife said the situation had been “enormously exaggerated” and added that after her husband asked for champagne the flight attendant said there was none left, then walked away instead of listening to their complaints.

“I am not prepared to accept such behaviour,” Peter Strohmaier said.

The couple denied that they had refused to sit down and are trying to find another airline to take them to Costa Rica.

Authorities, meanwhile, are said to be deciding whether to file criminal charges.

Story continues below…

In a written statement to The Local, the airline wrote: "Delta has a zero tolerance policy to onboard disruption, as the safety and security of Delta’s passengers and crew is Delta’s number one priority."

The Local/mdm

The Local (news@thelocal.de)

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Your comments about this article

17:02 January 16, 2012 by romber58
We will see what happens.But we all know how Germans sound and talk to people when they think that they are in the right.This is pure speculation but i can formly hear their broken english and the tone of voice in my ear and almost see and feel the pointed index finger directed at the staff member who had to deal with them.
17:13 January 16, 2012 by reallybigdog

Hear we go with yet another drunken racist loser romber58. Poor Romber58 must have been dropped on his head so many times as a baby.
17:34 January 16, 2012 by William Thirteen
their first mistake was flying with Delta.
17:36 January 16, 2012 by mixxim 1
Could not have been Bavarians or they would have demanded beer!
18:42 January 16, 2012 by duckys
Actually I agree with @romber58... and what is worse... is that when the GERMAN is in the wrong they quietly take the back seat and try to be avoided... hmm you want examples.... Lets talk about there President and the crap he is doing... and now quietly trying to get away from the spot light!!!

couldn't agree more with @romber58....
19:17 January 16, 2012 by derExDeutsche
'Could not have been Bavarians or they would have demanded beer! '

Yeah, I don't know about that. Bavarians are no strangers to a little Schampus in First Class. Normally there would be some caviar involved as well. But, just try to tell any bourgeoisie German Socialist they can't have a glass of Schampus in First Class, see what happens.
19:17 January 16, 2012 by kiaat
yes, i agree as well.. that couple would do well to think about what brought them to Florida! of course USA airlines are not the same as European airlines. If you want true first class then you need to book it with LH and not Delta. First class with Delta is just a sorry business class option. They most likely wanted to save a few bob and expected the same level of service.. ya get what ya pay for !!

i hope that charges are filed... to think that couple caused the delay of the whole plane. it is so selfish... but... ah, yes, it is Germany.
19:19 January 16, 2012 by melbournite
I dunno.. I think it has more to do with the type of ticket they had than their nationality. Actually I would have loved to be the airline staff person.. "I'm sorry Mr and Mrs First Class Wankrs, you already scoffed all the Bolly. We do however have some Rotkapchen for you"
19:56 January 16, 2012 by reallybigdog
Peter Strohmaier, who identified himself as a lawyer, said he ¦quot;did nothing except to say I would like to have the meal and so on...all normal things.¦quot;

Being a lawyer good luck suing the guy. That said coming from premium German Airlines and flying on sub par Delta airlines is an indication of why this occurred. Delta is the worst airline to fly with and they have a zero tolerance due to the issues they face on any given day from belligerent American fliers abusing the staff regularly. The staff should have offered up wine in exchange for the champain (get it) and avoided the whole mess, but that would require the attendant to have a brain and apparently she didn't..

Next time spend the additional money and fly with a premium airline.
20:02 January 16, 2012 by HelloOutThere
@ reallybigdog:

I'm with you, just another anti-German racist who unfortunately can be found quite frequently on thelocal.de .

@ kiaat:

"it is so selfish... but... ah, yes, it is Germany."

Congratulations for making generalisations. You are only slightly better than people like romber58.
21:31 January 16, 2012 by wood artist
I can't speak to the specifics, but one fact is accurate. Flying on a domestic US carrier like Delta is not remotely like flying on Lufthansa or many European carriers. You don't complain about the service...because there won't be any...even in First Class.

If you want service, fly on a carrier who actually understands the word and offers some.

23:16 January 16, 2012 by Landmine
Don't know why the guy was whining as there is NO customer service in Germany and he should have been used to that....
23:21 January 16, 2012 by PeaceAndHarmony
It's really impossible to tell who is really at fault in this story, but can't help but think it makes both Delta AND this couple look bad.
23:25 January 16, 2012 by TankerX
Welcome to Tampa, get a ride to Ybor City and have a few more
23:27 January 16, 2012 by ovalle3.14
Costa Rica!
00:51 January 17, 2012 by nemo999
nice picture
04:25 January 17, 2012 by derExDeutsche
'just another anti-German racist who unfortunately can be found quite frequently on thelocal.de'

um.. I'm not sure German is a race anymore.
09:09 January 17, 2012 by Englishted

My God any and I mean any chance you could put your right wing comments on a subject about politics not about a plane flight ?.
11:14 January 17, 2012 by LecteurX
@ Englishted - I'm afraid he can't. You know, paranoid obsession and monomania, and all those other psychological disorders...
12:55 January 17, 2012 by ND1000
Germans havent been considered a race since Hitler blew his brains out. Here's another shocking fact, people from Ukraine all the way over to Ireland have the same genes. In other words its the same family of people. Back to topic though, it must have been really good champagne.
13:24 January 17, 2012 by hh922
I agree completely with the above comments about "FIRST CLASS SERVICE" on any American airlines... I recently flew from Knoxville, Tn to Miami to Bolivia and could not believe that I was in "First Class"... what a joke. While I get upset with the brusqueness of the Lufthansa crews ( few jokes and smiles - typical Deutsch), I will admit that service between Charlotte, NC and Munich is so much better on LH than anything out there... we have a daughter in Oregon, all the way across the USA, and I've stopped paying for First Class service - just get on the plane like cattle and get to your destination 3 hours later... plus $3,000 richer !
13:40 January 17, 2012 by venkyfra
nice picture...
14:32 January 17, 2012 by petenick
So this time it was Germans behaving badly instead of the much more

frequent ugly American behaving worse.
15:30 January 17, 2012 by Craptastic
Well, now, one would have to know what was the obligation of champagne service and how much the couple had already had. Most American airlines have additional rules about allowing passengers to become overly intoxicated. Personally, I find the landing of the plane and dropping them off in Tampa, of all places, hysterical. This is the critical cross-cultural quesiton for Germans: would you rather be right or get what you want? Many times you just can't have both.
15:35 January 17, 2012 by raandy
The behavior sounds outrageous, buuut, I think Delta is the rudest and unfriendliest airlines i have ever flown with. They were openly hostel towards passengers. I would pay 100 euros more for a ticket with another carrier then fly with those a$$$ holes.
16:21 January 17, 2012 by parografik
I have to agree with any and all bad comments about Delta. If that's my only option, I'm buying a rowboat.
16:45 January 17, 2012 by derExDeutsche
@ OutToLuncherX @ BolschevicEnlisted

'German' isn't a race. There hasn't been an idiot since Hitler who considered Germans a race. Not until ReallyBigDog
19:10 January 17, 2012 by hanskarl
My most recent trip overseas on Lufthansa was packed like a cattle car full like sardines in a can. The air quality was horrible. I discussed this with the stewardess and a few minutes later there was more fresh air circulating. The other direction on UAL was comfortable and not nearly as cramped. They offer an upgrade that allows an extra 6 inches leg room in the economy section. It made a world of difference.
08:11 January 18, 2012 by Englishted

"But, just try to tell any bourgeoisie German Socialist they can't have a glass of Schampus in First Class, see what happens."

This is the right-wing comment I was referring to I never said a thing about race .

This comment section as with all now is dividing between ReallyBigDog,

Heyheyhey ,HelloOutThere and the rest who try to be reasoned ,fair and open minded and in general no rude and personnel.
13:50 January 18, 2012 by ValP
I am sorry, I do not really want to side with anybody in this discussion - it is really difficult to do so w/o having any exact info about what happened - just a general thing that caught my attention while looking through the comments. Do you really find Germans rude and offensive??? (this is what is being implied in several messages) - I definitely DO NOT!!
15:36 January 18, 2012 by romber58

Would be nice if you elaborated a bit.
16:16 January 18, 2012 by ValP
@ romber58

you wrote: ..."But we all know how Germans sound and talk to people when they think that they are in the right...." Why?? What do you mean? I am not German, so please don't think that you hurt my feelings or smth... :-)) But I honestly don't agree that a) Germans are different from non-Germans "when they think that they are in the right" and b) Germans are worse than non-Germans when they think that they are in the right. I actually think that Germans behave in a significantly more polite and civilized way than representatives of many other nationalities (countries, cultural backgrounds - whatever)
16:46 January 18, 2012 by LecteurX
@ Englishted - "Heyheyhey ,HelloOutThere and the rest who try to be reasoned ,fair and open minded and in general no rude and personnel"

You should check out heyheyhey's comment in the article on the "Wurst ad". Here it is, it's comment #62 in the thread:

"I also know that the individuals with whom you disagree here have no investment in the lives of other beings who have less ability to defend themselves.

Don't waste your time with this group.

it would even sound as though they enjoy the sounds of death?


Your conscience is evolved. they have none. filling their gut is all that matters."

He speaks about the majority of people who eat meat, as opposed to he and that other vegan fellow who made a few nice comments that would not sound strange in a nazi's mouth. I was quite shocked because I had also started to believe he was somebody who could reason with people, whether they agree or disagree with him.

Oh, and look at this other comment from him on the article about German women being keen on hunting...

Quite a scary little religious freak indeed.
20:41 January 18, 2012 by reallybigdog

Does anyone ever really know what this ass is talking about. I mean at least make a bit of sense once in a while otherwise have your psych ward manager revoke your computer privileges.
09:56 January 19, 2012 by Englishted

Sorry you misunderstood what I was trying to say.

ReallyBigDog,Heyheyhey ,HelloOutThere

are one group poles apart from the rest who try to be reasoned ,fair and open minded and in general no rude and personnel.

So we are in agreement.
01:51 January 21, 2012 by Expat IV
The Comments section is so predictable. Whatever the subject, the comments invariably degenerate to name-calling revolving around "Who are the biggest jerks--Americans, Brits or Germans?" We Americans usually win.
23:46 January 21, 2012 by gruckert
You people need to get a life.
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