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Travel chaos reigns at Frankfurt airport

The Local · 19 Dec 2010, 11:15

Published: 19 Dec 2010 11:15 GMT+01:00

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"Fresh snow is expected to fall around midday and could continue until midnight," a spokesman for the airport said, predicting further flights from the around 1,300 scheduled to be axed during the course of the day.

Germany's biggest airline Lufthansa is advising passengers on domestic German flights to find an alternative means of travel. "In view of the extraordinary situation, Lufthansa electronic flight tickets can be exchanged easily for Deutsche Bahn rail travel vouchers at the customer-operated check-in terminals," the airline said in a statement.

"Passengers affected by flight cancellations should contact the dedicated Lufthansa Call Center set up specially for the purpose. The free phone number to call from Germany is: 0800 850 60 70," it added.

Hundreds of stranded passengers had to spend the night on beds set up in the airport terminals, some for a second night in a row.

Unusually heavy snowfall had already seen hundreds of flights scrapped Friday and Saturday, including several due to severe winter weather at other European airports, as the holiday travel season got underway.

Story continues below…

Flag carrier Lufthansa advised passengers to use the German rail service, which was also hit by delays and cancellations.


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Your comments about this article

12:27 December 19, 2010 by maxsleg
Utter chaos compounded by very unhelpful Lufthansa staff, completely overloaded telephone numbers and a train service on half schedule..

I arrive from SFO on Friday night to Munich, my onward flight to STR was cancelled. I had to queue for 2 hours (I am a Senator with LH - poor sods in economy must have to queue for days).. 2 days later they still haven't a clue where my bags are...Lufthansa have lost my bags 3 times this month, I hate to imagine how they treat normal passengers...
17:59 December 19, 2010 by yhsanjay
Feel sorry to that.Some songs for the homeward bound stranded folks:

Homeward bound - Simon and Garfunkel

Green green grass of home - Tom Jones

Only pray that they reach their destinations soon be it a vacation spot or their own home.
19:09 December 19, 2010 by derExDeutsche
This is Gods way of wishing all the Global Warm-istas a Happy Holiday Season.

Just 1 question,

If the bad weather happens in Germany instead of some 3rd world country, do we still just send money to 3rd World Dictators via the Climate Exchange? hmm.

I'm sure the Gore-acle has a special Tax scheme for just such an event.

He's a Genius. Not, like, German Genius. But Genius, none the less;

Happy Holidays!
23:13 December 19, 2010 by DepotCat
You are not alone. In the UK I can hear planes trickling out of Heathrow, but nothing is landing. My local train company have abandoned whole routes tomorrow and are running a special timetable for other routes...And the snow was yesterday..!!! People who have to go to work are stuck without trains...not to mention the shoppers. It's a complete shambles...But at least the London buses are working normally.
23:25 December 19, 2010 by adipk
unfortunately i am here in London for some business work. But believe me only 3 inches of snow has blocked the whole city. city mgt was only showering salt but not cleaning snow from roads, that was strange. even airport management cant clear airport. snow was until 2 pm and than it was normal.

Thanks God i am not living in UK. otherwise just an inch of snow stop all of your work.
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