Bank customer locked in vault

Bank staff and police were forced to rescue a 62-year-old man in the Rhineland town of Mönchengladbach Tuesday night after he was accidentally locked in the bank’s vault at closing time.

Bank customer locked in vault
Photo: DPA

The customer spent about two hours trapped in the Sparkasse bank’s safety deposit strongroom before technicians were able to free him.

Staff had given a new meaning to ”bank customer service” when they shut the vault door at the end of the day. Police said in a statement that this had “apparently happened by accident.”

Fortunately, the vault contained a phone, from which the man was able to call for help.

Bank staff immediately set in motion an emergency plan, sending technicians to dismantle the complex security system so that the man could be freed.

Meanwhile police were also contacted. The man stayed on the line with his rescuers during the whole operation and police said they were confident there had been no risk to his safety.

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