Sexist ads create turbulence for Lufthansa
Published: 22 Jun 2012 12:09 GMT+02:00
- German fliers ignore carbon off-set schemes (29 May 12)
- Lufthansa plans new budget airline (27 Apr 12)
- Women slam 'their' minister for new book (19 Apr 12)
Microblogging site Twitter exploded on Thursday evening, as male and female critics slammed the campaign for reviving outdated consumer-mad, male-dependant female stereotypes, the Süddeutsche Zeitung reported.
While Lufthansa was able to alter the online campaign – it was too late for the reams of men who had already received the seemingly handwritten plea through the post, signed off with a lipstick-smeared kiss.
“To my sweetheart,” it begins, before proceeding to say how brilliant it is to be the most important thing in a man's life.
Then comes the catch: “please sign me up for this wonderful Woman's Special Credit Card” the girlfriend begs.
The letter goes on to appeal to the male frequent flyer to extend his Miles-and-More account and give his woman her own credit card - which comes with female-friendly treats and is geared up to shopping all over the world.
For €35, the card offers invitations to exclusive events, surprise gifts and, best of all, a two-year subscription to Vogue because, as his mystery girlfriend explains, “you know I love to flick through magazines like that.”
It wouldn't be all shopping, magazines and parties, though. The Woman's Special Credit Card allows female flyers to save their own air miles “just like you, so we can go somewhere together – like Paris!”
Unfortunately, female Miles-and-More account holders cannot treat their "special man" to a partner card - a male version of the Woman's Special Credit Card does not exist.
“Will I be getting a letter from my sweetheart asking if he can have a partner credit card to go shopping with?” Tweeted German businesswoman Anke Domscheit-Berg.
Lufthansa took to Twitter in a damage control attempt – although their initial response of “we regret the impression that [the campaign] has made,” did little to stop the flood of angry tweets.
Later, a press release was issued reassuring customers that the company “never intended to convey outdated gender roles or excluding customers from the [partner card] scheme.”
Whether this will prompt a flood of men pressing their wives for a partner card so that they too can flick through magazines like Vogue remains open to question.
The Local/jcw


Your comments about this article
*insert sarcasm tag*
Why don't you suggest to compare with Aeroflot or Magadascar airlines then? The world is now a better place to live than it was 100 years ago because people were not satisfied with it.
Now Lufthansa has learned the lesson and will never do it again = the world will be a better place to live in future.
I tell you what. You fly those airlines. I'll fly Lufthansa any day. Maybe you can buy Katja Kipping a card, and a one way ticket to Putin-ville. Then, the world will really be a better place.
wa
My wife was spat at by a Flight Attendant on a US carrier. I had to write to the CEO of the company. There was a time when flying in the U.S. was reasonably pleasant; and passengers had expectations that they would receive some customer service. Not any more.
So, what's more important, a silly ad campaign, or the level of service you actually receive while on-board an airplane? I remember a commercial for Volkswagen where a young man tells his girlfriend to quit her yakin', because he wants to listen to the sound of German engineering. It ran for two weeks, before it was pulled. Same type of outrage.
I encourage
I well understand. While I knew my comment wasn't PC, back a couple years ago...due to the volcano in Iceland, I had to reschedule my flight from the US to Frankfurt. The folks at the Lufthansa phone center were wonderful, even though I knew they were going through hell due to that mess. The best they could do...and I completely understood it, was to move me to a United flight. When we finally landed I commented that the only difference between that flight and the "forced relocation" during the Third Reich was that we had chairs. It really was THAT BAD.
I'd gladly take the worst Lufthansa flight over the best domestic carrier, and do unless I simply have no choice. In the not too far distant future I need to go from Portland OR to Memphis TN. I've chosen to drive! It's about 44 hours driving time, almost all on freeways, so...nearly four days on the road, but that's still better than the flight options. Sad but true.
wa
I'm trying to understand all the comments above, but until now I can't understand what has the service of the above mentioned airline has to do with their sexist ad? What's the purpose of comparing US and German airlines? Do you want to say, that Lufthansa can do what they want until they provide excellent service? Well, than Germans definitely have another opinion: human rights and German constitution also apply to Lufthansa.
For our leftist friends we will issue a new advertisement with a proud female tractor driver on the cover, exhorting her lover to emotionless, safe sexual contact without rommance or bougesois emmotional attachment. Inside the add she will promise her man that he can earn points while staying at home and living off his minimal survival social benefits, glorify in his Patricia Lumba University Degree instead of mindless sucess.
Points will get you a bus trip to the People's Steel or Fertilizer plant of her choice picked by a commitee of the People's Soviets for Socialist Entertainment. An autographed photo of the Socialist Bureacrat of your choice and a shower curtain made in Cuba may be available if the five year plan for paper production is reached. Your destination will be posted at the local Soviet.
All Glory to the people's Advertising and Fertilizing Soviet. All power to those who supress thought and un-socialist activity! (Insert International here, sung by chior of Zimbabwe's male modeling Soviet.)
First, I'm glad that you speak for all Germans. Second, it's my opinion, that Lufthansa treats it passengers very well, even if they made a poor ad choice. I'm sure whoever approved the ad from the agency, is going to go without schnitzel for a very long time...The quality of mercy is not strained, yourkeau, except maybe in your household...
I have never questioned that, did I? You know, I also treat people very well, however nobody will accept this as an excuse if I make a big mistake.
Let's refer to your first comment here:
"
What is everybody crying about??? At least Lufthansa offers its customers very good service.
"
This article is not about airline's service, is it? This article is about airlines's sexist ad. Having a great service is not a valid excuse for doing this.
Also, commenters attempting to link those offended by the ad's blatant sexism to socialism clearly understand neither. There are and were a lot of self-made business women who were offended by the ad.